3rd Generation Selling Quality Used Cars, 4x4's & MPV's
At Tim Hayward Car Sales Ltd, we understand that buying a used car isn't always the exciting experience that it should be. With over half a million cars for sale in the UK at any one time, it's not surprising that there are many cars offered for sale with hidden pasts, and problems that show up, often when it is too late. It's because of this, we take many preventative measures to assure that our customers never get a chance to experience those "less than desirable" cars lurking out there.
With sensible stock levels, we never find ourselves desperately looking for stock, unlike many large retail sites and Car supermarkets, often stocking more than a 100 cars at a time, with massive overheads to cover, buying cars to "fill spaces". We individually acquire our stock one at a time by checking its past history, service history, and originality, meaning we know our cars on a first name basis.
It's because of this process, we can be proud to offer some of the finest used cars, 4x4's & MPV's on the market, many with full main dealer service history, and often having only one previous owner.
Tim Hayward Car Sales
Used Car Finance
We have relationships with high street lenders and specialist motoring finance houses too, that is why we have helped hundreds of customers secure the best finance deal for their budget.
Best of all, it takes just two minutes to apply for finance online.
Recent PurchaseNigel Lewis
Visited Tim Hayward cars after seeing an Mercedes CLK 220 AMG sport , found the car as described. Dealt with sales manager and found him to be a genuine guy, non of the usual sales pitch BS I would certainly recommend a visit if you're after a quality car and excellent service.
Brilliant service great garage would recommend to anyone
Highly recommended and a pleasure to deal with.Adam Mogg
A great selection of interesting cars and a real passion for sports cars. I found exactly the car I was looking for, at a good price and was given a fair price for my trade in. Highly recommended.
Testimonial :After a terrible experience with a swansea based dealer for my previous car, I was wary about using an independent dealer again. THCS were absolutely brilliant though - Tristan looked after me for the viewing and test drive, and the process was straightforward, honest and without any issues. The car was in beautiful condition as advertised. However, you only really get to find out how good a dealership is when there is an issue, and when I picked up the car, one of the keys was missing. Other dealers would have evaded the issue (an Audi Radio key is not a cheap bit of kit) but the boss here Tim was good to his word, and from their own profits they ordered me a new key to make sure I was delivered exactly what they had promised. I saw a lot of cars at the site, and they all looked to be immaculate and well kept vehicles. I would not hesitate to use them again - I have had worse experiences with main dealers. Thank you.Matt P
A pleasant car buying experienceRobert Nutt
We were well received and all our questions were answered thoroughly and expertly. Our part exchange was handled professionally and our new car was presented perfectly. We dealt with Tristan Smith, the sales manager, who was very well versed in dealing with cars and a pleasure to talk to.
I was on a hunt for a second-hand car but in immaculate condition, which can be difficult to find if not buying new. After 1 failed attempt flying down to London from Edinburgh for a car advertised as "Like New" E46 325i which was 8 years old (the engine drove like new 34k on the clock but the outside was weathered over ten years and the interior not much better) I was always sceptical any adverts suggesting this on a used car. I noticed Tim had a 320d xDrive for sale with 92,000 on the clock but stating "and in such outstanding original condition, which shows no evidence of having any use at all" I thought how can this be possible and to be honest I flew down expecting to find a dud, but to my amazement this was not an exaggeration. I now have a car that looks and drives like its only done 10k on the clock, the condition inside/out would make you think it was less than 1 year old. Very impressed, thanks again I understand now you buy cars if you are buying for yourselfMohammad W
Very reliable car garage and lovely people to deal with. The help and advice we were given was great, not pushy at all and would gladly go to again for next purchase. Thank you for taking the stress out of buying a used car!!!Zoe Syer
good experienceDaryl Evans
The salesperson that I dealt with was most helpful and the car was ready for collection at the time and date with no holdups
AUDI Q7 - Car buying as it should be!!!Craig D
Car buying as it should be!! From start to finish, these gents were open, honest, and a pleasure to deal with. No messing around, just great advice and service! Both Tim and Tristan were brilliant, Tristan worked his damn hardest to get me in the car quickly, even stayed very late on a Friday evening to help me out! (Don't ask for this to happen all the time I'm sure, poor chap!!!) :) As a summary, great car dealer and a great buying experience.
I purchased an Audi A3 of Tim, The price was very competitive and when viewed it was in exceptional condition. The he deal was sealed with a handshake and small deposit and am absolutely delighted with all the detail of service record condition and all aspects ,,,, I know that I probably would have spent an incredible amount of time to have found a similar car at the same time ,,,,and that would probably not have had the guarantee of of a professional car dealer whom relies on there reputation. Will use again even to source a car. Excellent and thanks. James.
Well recommendedGlyn Jones
Visited tims car show room a few times over the last few months looking for a car, always polite and got time for you, gave me a fare price on my px. Would recommend a visit if looking for a nice car
We have recently purchased Mercedes ML320cdi and our experience from start to finish has been excellent. We rang enquiring about the car before pictures were available on their website and were told it had only just arrived and had not been prepared for sale. The car was described as one owner and in very good condition with very low miles and full MB service history. We discussed the possibility of P/X my E class saloon and received a reasonable offer, so at short notice we drove 75 miles and on arrival we were met by Tristan who showed us the car.Janie and Chris Layfield
It was exactly as described and was in even better condition than we had hoped, we took a short test drive and agreed to the purchase as we had discussed on the phone. A few marks on the rear bumper were pointed out to us and we were promised that they would respray it and undertake sorting out a couple of small items noticed on the test drive. A collection day was agreed and on the day everything had been completed, car had been valeted and looked very good. Tristan took us into his office and within 20 minutes had sorted out all the paperwork for both cars, told us to contact them if we had any problems, so off we went in our ML and enjoyed a nice drive home.
After a few days a problem occurred with the Glow Plug light remaining on and the Parktronic not working. I rang and spoke to Tim and was immediately promised they would be rectified at my convenience. Yesterday I took the car back and was delighted with the service , 6 new glow plugs and a new parking sensor were fitted at no charge and the car is now running without any problems.
In view of our experience to date we would not hesitate to buy another car from Tim or recommend his garage to family and friends.
Tim and his team (I dealt with Tim and Tristan) are very friendly and helpful. They are truly 'fellow petrolheads'! I enjoyed very much for example, discussing the ins and outs of older Mercedes SLs with Tim, even though that was nothing to do with my own purchase. He clearly knows his stuff! I bought a late 2011 Jag XF with 44k on the clock, 1 previous owner - I picked it up early June 2017. The car was immaculate and offered a lot of value compared to the rest of the market. I have now done 1.5k miles since I bought it with no issues. I think this is down to Tim's buying expertise. They also put 12 months mot on it and included a limited 3 month warranty. When buying the car, the guys were all really helpful. This isn't a dealership - so a different experience. But they are friendly, helpful and not at all pushy. I intend to go back to the guys in 2 years time and ask them to source me a specific car to replace my XF. I definitely have no hesitation in recommending them.Hedley Walls
Cracking service from these guys. Minor issue with Jag bought ( not their fault) they had car back in straight away and sorted it. Highly recomend this garageAnthony Lewis
Excellent service by Tristan, We phoned in the morning and I drove away in the afternoon with my new car very happy with the service I received and the nice Range Rover I have just brought.Wendy Clark
I wouldn't hesitate to buy from here again, very friendly and not like normal garages which can be quite intimating for a woman.
Bought a BMW 730d from them and it has been a brilliant buy. Been waiting ages for the right one to come up for sale and the whole experience of purchasing this car was a joy. Very friendly salesman who are not pushy at all and very helpful. Let me put a reserve on the car without even seeing it as I couldn't view it for a few days plus was a distance to travel. Also took my car in part ex and stuck to their price quoted over the phone. I would recommend them to anyone and I would certainly use them again in the future.Richard Vernon
Brought an Audi from this dealer. Excellent customer service. Warm welcome. Assist through all details of the car and test drive. They gave the car a quick wash and valeting while I made the payment and paper works. The car was handed over in excellent condition.Abhilash Nair
Really happy with the car. Highly recommended.
Excellent car accurately described. Handed over in very clean, freshly valeted condition.Bernie Pottrell
I bought my car here around 3 months ago. They were so lovely & really helpful.Toni Hall
I've had a problem with my card since (not their fault) & they helped straight away.
Thank you :)
Highly recommended, great service from both Tim and Tristan. After buying our new car here I noticed a problem with the parcel shelf and also an electrical issue with the fog lights, all sorted without any question or issue. Thanks again guys!Gareth Howells
Hi Brought a Audi S4 from Tim at Tim Hayward cars very pleased with the car I had a problem with the rear window wiper failing on our way back to Berkshire in the rain I informed Tim of this and he told me to take it to garage and get it repaired. excellent would highly recommend Tim and his teamMarc Ellison
My thanks to tim and the boys for a no nonsense straightforward buying experience nothing was to much trouble.I looked at two cars and wasn't sure which one to have take them both out no problem he said.the car was ready to be picked up before we arranged and they even picked me up at the station faultless 200 mile drive home when I want to change the car again I will look here first cheers boysDave ward
This is the second car purchased from here and I would highly recommend them. I have just bought an 8 year old car and it is immaculate. Thank you so much and this will be the first place I will visit when I'm ready for an upgrade.Mrs Bruno
We bought the Mercedes E63 AMG.when I enquired about the car over the phone I was given a clear and honest description we are very pleased with friendly service took deposit over the phone .drove from Cornwall to drive this lovely car back.only one thing still waiting for guarantee .Andy Mcloughlin
Having seen a car they had for sale that I was interested in I went down to have a look. They were very relaxed salesmen, not pushy in the slightest. (I mainly dealt with Tristan) Considering it was myself and my mum on our first visit (2 females) I didn't feel intimidated at all. They let me take the car for a test drive and were happy to answer any questions I had, if they didn't know the answer they found out and got back to me. On my second visit they were happy for me to take the car to a garage of my choice for them to have a look at. I didn't end up buying the car (I am probably one of the fussiest people when it comes to buying cars!) and when I phoned to let them know they were just really grateful that I had contacted them to inform them of this. I would recommend Tim Hayward Car Sales and should they get another car in stock that I'm interested in I wouldn't hesitate to go back! To clarify I am a customer and I have no affiliation whatsoever with Tim Hayward Car Sales.Marianne
We bought a Lexus RX from Tim and was very pleased with the friendly service with no hard sales tactics. After taking the RX home, we had an issue with the 12v battery and had to have it replaced. This was replaced in Lexus as it was over the Christmas period. Tim was true to his word and refunded us the full amount with no queries. Fantastic service and wouldn't hesitate to recommend his business to family and friends. We were very impressed with the quality of cars on sale within their businessKevin Finney
Purschaded a fantastic BMW 1-Series form Tim few months back. Extremely happy with the whole experience from test drive to handing over the money ðŸ˜Š Warm welcome and made the ordeal of parting with money effortless!!Paul
Did however have an issue with the car!! Which was dealt with quickly and with out hassle or quibble... curtesy car and prompt repairs carried out with a few valet of the car been carried out upon return!! Really couldn't of asked for anything more.
Will definitely consider buying again from here with out question
Bought a BMW 520 from this dealer. When I enquired about the car over the phone I was given a clear, honest description of the vehicle and agreed a fair price for my part ex. Upon arrival the car was well prepared and I was given plenty of time to look over the car and take it for a thorough test drive. The dealer agreed to mail me a replacement door sill trim as the one on the car was damaged. The overall experience was excellent and all the staff were friendly and professional. The trim was posted out as agreed and I am delighted with the car. Overall a great experience.Mark Unthank
Went down to view a car , said I would be back 2 days later ,was told they would let me know if anyone put a deposit on it in the meantime! . So when I went back to test drive I found a sold sign on the vehicle. SO I wasn't happy with that,although I have to say found Tristan helpful when I initially went to view it.Thomas Lowe
Reply - We are sorry for not getting back to you to inform you that the car had sold, the day before you came back to view it the second time, we will work to put measures in place on our Dealer Management system that will prompt us to make that call in the future. On your first visit, we always offer a holding deposit scheme that will enable you to reserve the car, and take it off sale. If we can assist you in finding your new car, please do not hesitate to contact us.
Tim Hayward Car Sales
Last week I had the pleasure of buying a car from Tristan at Tim Hayward Car Sales. I verbally agreed a price for my part ex car over the phone without him seeing it and drove down to Cardiff. Tristan could not have been more helpful, he stuck to the figure we had agreed for my car and the SLK I bought was even better than described. The only hiccup was a minor fault I found on the SLK, which after he had immediately paid to diagnose the fault offered to sort it straight away. Due to the fact that I had a long drive back to North Wales he told me that I could get the fault fixed at a garage of my choice and he would pay the bill. This he did without questioning the garage or asking for discount for a trade deal. fantastic car and fantastic after sales service. I would definitely recommend this dealer.Nigel Barton
IF CARLSBERG DID CAR DEALERS (well you know the rest).
People are very quick to leave negative feedback and rarely take the time to acknowledge great service. I work in the automotive sales industry and as such can be a pain to deal with. The service I received was excellent and credit where it is due I would not hesitate to recommend Tim Hayward car sales to my friends and family. The vehicle is excellent and just as they advertised was in near mint condition for the age. I will be back to see them when looking for my next vehicle. A big thanks to Tristram a really down to earth guy who does exactly as he says he will!! very unusual in the automotive sales game. big smiles all roundJames McVeighty
Excellent dealer. I traded in my BMW 330D with them for an Audi S3. They gave me a fair price for my car and the Audi was also reasonably priced considering the extras and condition. I dealt with Tim and Tristan throughout and both were excellent. When I went to drive it away the S3 was reluctant to start; without hesitation Tim said he'd replace the battery and duly did. I've had a couple of minor issues with the car (reverse sensor and door hinge) and without quibble the replacement parts were ordered, painted and posted to me.David Hamberlee
I've bought a lot of different cars from a lot of different dealers and generally find that car dealers are wonderful until such time as they get your money and then they change drastically. Not so with Tim Hayward and his staff; I've been nothing but impressed with their after sales support and would recommend them to anyone.
Tim, the guy that runs the place was very easy and helpful to deal withMark
Very helpful and swift deal completed. Lovely guys.Kevin Tucker
Bought a BMW 1 Series Coupe from Tim Hayward Car Sales today. Brilliant customer service and very helpful! Man on test drive told me the ins and outs of the car and was very helpful. They also gave the car a clean before we left! All the workers were very pleasant and happy to be there!Christine Hughes
I purchased a BMW Z4 from Tim in December and the whole process was enjoyable, he was extremely helpful and knowledgable. I had been looking for a car for months and this car came up and everything described by yourself was exactly right and I came away with the car I wanted and a very happy man. Would highly recommend Tim Hayward. Thank you.Peter Holman
I found the car on line and having never bought a Volvo from other than a main dealer, l was a little apprehensive , however when l arrived at the dealers, l was met by Tristan, a very polite and helpful salesman who knew his motors, l had a test drive and all my questions answered . I then met Tim also a very nice man the whole experience was excellent . I am pleased with the car and would not hesitate to recommend Tim HaywardCars the stock was wide and very clean get the Tim Hayward experience you will not regret itMr Bob Hicks
Just want to extend a massive thank you to the chaps at Tim Hayward Car sales for an amazing experience! I arrived in Cardiff from London and was picked up at the station and chauffeured to the showroom where the service we received from Tristan and the team was absolutely fantastic. The car itself was exactly as advertised and the peace of mind that comes with buying such a clean car with Full dealer service history was invaluable â€“ very happy with the motor and a high recommendation to anyone wanting to purchase their dream carMr Hassan
I consider myself fortunate to have come across this Company, having searched for many days, and many cars.Peter
The combination of excellent vehicles, along with the knowledge and history of them, together with a genuine care of what they are selling, and a caring attitude of all staff, convinced me to do business with them. So much so, that future business is a probability!
Many thanks to all!
A massive thank you to Tim and Tristan for the new car, - not only was it exactly as described on Autotrader, but it far surpassed my expectations. I personally like the easy, low pressure attitude of the guys and their Knowledge of the car was amazing.Rob Paton
I am possibly one of the fussiest customers and always place high level demands when purchasing, but the process , valeting and presentation were not only seemless but pain free.
Thanks again both
I just wanted to say a big thank you to the guys at Tim Hayward Car Sales for a smooth sale and a fantastic vehicle! The service we got from the staff far exceeds any other car sales we have bought from before and we are very happy with our new car. I'd recommend using these guys to anyone! Thanks againCraig James
As you know most people only write to complain, this is not the case. We write to say a very BIG thank you!Mr Wattam
The Day we collected the car way mayhem, with the construction workers on full steam ahead. But we all got there in the end, and thanks to your friends internet connection / usage of the office, and a coffee thrown in.
THE CAR IS FANTASTIC! The only fault is you under described the specification and condition. We have had numerous comments and it's been taken for being brand new with teh private plate, and Tina loves the colour. May we say it was so nice just to deal with a normal guy with no swanky suit or daft slobber.
Your part exchange pice was reached quickly and it was very fair. Once again thank you Tim and team and we would recommend you anytime.
We pride ourselves on our high standard of customer service, this is reflected in our excellent portfolio of testimonials from our customers.
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