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At Tim Hayward Car Sales, we understand that buying a used car isn't always the exciting experience that it should be. With over half a million cars for sale in the UK at any one time, it's not surprising that there are many cars offered for sale with hidden pasts, and problems that show up, often when it is too late. It's because of this, we take many preventative measures to assure that our customers never get a chance to experience those "less than desirable" cars lurking out there.
With sensible stock levels, we never find ourselves desperately looking for stock, unlike many large retail sites and Car supermarkets, often stocking more than a 100 cars at a time, with massive overheads to cover, buying cars to "fill spaces". We individually acquire our stock one at a time by checking its past history, service history, and originality, meaning we know our cars on a first name basis.
It's because of this process, we can be proud to offer some of the finest used cars, 4x4s & MPVs on the market, many with full main dealer service history, and often have only one previous owner.
Fill in our simple online form from your mobile, tablet or laptop.
You will usually receive our decision within a few hours
Choose from our wide selection of hand-picked vehicles
Either drive away or get your new car delivered!
One of the BEST experiences ever!!Tony Bond
I run an E-commerce website so know all about buying online and reviews. However, I never thought that I would ever purchase a car online, I think the old tyre kicking may be a thing of the past, especially with these guys. Well I must say I was extremely surprised with the most professional service from these guys, from the first phone call through to delivery. Tristan was so helpful and certainly not like the usual pushy salesman and made the transition of a trade in painless and easy. The car I bought is everything I expected with no hidden surprises, everything I was told, and what was advertised were exactly to the point.
I would recommend these guys 100%, you can't go wrong. I am so impressed!
I must also say a special thank you to Peter, the lovely gentleman that had to delivery my car from Cardiff to Lincolnshire.. What a drive! and then drive the trade in car back. Peter was very professional and adhered to all the 'Covid' regulations, which I found comforting as I don't like confronting people to put masks on etc. Peter made the whole exchange quick and efficient, thank you Peter
Overall, 5 Stars undervalue the Service, Quality of vehicle and After sales.
Very very Impressed!!!!
Tony from Lincolnshire (very satisfied customer)
Bought my car from here and very glad I did, all the staff are friendly and very helpful, no pushy sales just leave you to look over the car and just call if there is anything you'd like to ask, the after sales customer service is amazing and they can't do enough for you, would highly recommend anyone looking for a car get in touch with them. GavinMr Gavin Mansell
The best service aswell as car buy from them! They was helpful in everyway possible. Ask what you needed and did what you wanted. Delivery drivers were top notch aslo. Would highly recommend Tim Hayward and the gang!Hoa Nguyen
Lovely people.Kelly Davies
Very happy to answer any questions and made the transaction smooth.
I cannot recommend these guys highly enough. Should be 10 stars !!!Martyn Ottley
I am very pleased with the whole experience of buying a used car from Tim Hayward Car Sales. From the moment that I reserved the car on their website to picking up the car from their premises, I cannot fault any of it. Over a period of a few days, I spoke with both Tim and Tristan, both whom were both professional and down to earth, so that you could have a normal and friendly chat and get any quires answered. I did not get to meet Tim in person but met Tristan when I collected the car and, as expected, he was a smashing guy. I can't praise these guys highly enough and I would not hesitate to recommend them to my friends, family and to buy again from them in the future. If only all car salesmen were like them, I'm sure that they would sell more cars. My car was exactly as described, if not better and with the usual facilities of part ex, warranties and immaculately presented cars, they really are second to non. Buying a new car can be a bit stressful and full of uncertainty but a big thank you to Tim and Tristan, for a stress free, easy and pleasant buying experience.
Great customer service very friendly and help full. ðŸ‘ and very honest.Qaiser
Itâ€™s clear that Tim Hayward pride themselves on truly unique cars with exceptional features ( I bought an SLK in Jan with additional features I could not find anywhere else) but equally an amazing and honest after care service. I needed a second key for the car and they have been so quick to resolve the issue and have been very friendly and professional throughout.Sarah
Itâ€™s rare to find such authentic and honest service these days so thank you!
Sarah and Tom
From the first contact through to receiving the car the service received from Tristan was excellent and painless, nothing was to much trouble. The car matched the description and I am really pleased. I would thoroughly recommend Tim Hayward car sales ltd.Phil
Bought a BMW 730d online. Tim provided a seamless hassle free experience. Brilliant honest & friendly advice & customer service. Highly recommended.Chaudhry
BMW X1 purchaseMark Williams
From start to finish Tristan was an absolute pleasure to deal with, not pushy at all, he explained the process of buying a car without viewing it and provided videos of the car inside and out, nothing was to much to much trouble for him.
The car was delivered promptly and exceeded all expectations! Weâ€™re over the moon with it thank you!
It was a daunting experience buying a car without looking at it but Tristan put me at ease through the whole process, I would say to anyone whoâ€™s looking at a car from Tim Haywardâ€™s and is a bit apprehensive about buying without viewing donâ€™t be!
I cannot recommend this company enough.
Cars R Them.Anthony Parker
Easy to deal with. Good deal. Trade in taken with prompt payment for residual value. Spot on!
Bought a Mercedes cls car was as described in exceptional condition drove up from Swansea great sales team tristan was very helpful no pushy sales let me take the car out on my own was a pleasure to buy a car from these guys will definitely return one day when I do decide to buy another car againMark Stevens
The perfect virtual car buying experience.Paul
I recently did something I originally told family and friends I'd never do and that is spend thousands on buying a car I've never seen and after speaking to a number of garages I still wouldn't. However, after coming across Tim Hayward Car Sales that's exactly what is did. Based on the service I received I'd have no issue with doing the same again through Tim Hayward and can't recommend them enough. From my initial conversation to handing over the keys they were friendly and helpfully. With no way of seeing the car they showed a large number of photos of the car on their web-page and Auto Trader plus also sent me a very detailed video of inside and outside of the car. Once all the back and forth was done and we virtually shook hands on the deal, the delivery was also perfect. The date the car was delivered was my choice, and as this was the first time i'd seen the car in the flesh i wasn't disappointed. Exactly as described, and every went above and beyond expectations fixing a small scuff (which was point out to me in the video) perfectly. It was only at the point I was happy with everything did the money get transferred. Which I have to say due to my bank was the most long winded part, but the guy who delivered the car was great and very understanding and we got their in the end.
Over the years I've bought many cars, the experience of dealing with Tim Hayward Cars has to be one of the best.
The car itself was prepared perfectly, the prices was more than reasonable, everything in the whole process was hassle stress free, I couldn't be happier.
Finally a big thanks to all the guys at Tim Hayward Car Sales for the great job they are doing in these crazy time. Thanks for the perfect virtual car buying experience.
Iâ€™ve been buying cars for decadesWilliam
Iâ€™ve been buying cars for decades. Iâ€™ve always got six or seven cars on the family and business fleet. The latest acquisition was buying a mint Volvo V90 from Tim Haywardâ€™s of Cardiff.
The sales team dealt with my enquiry in a professional, friendly and forthright way. I donâ€™t always feel like this with car dealers.
They didnâ€™t oversell and gave accurate information at all times, Iâ€™d recommend this dealership to anyone.
The car was delivered to me in Hertfordshire. The two staff members that came were brilliant, they showed me key features and were amazingly patient when the payment transfers didnâ€™t happen as planned due to Nat Westâ€™s fraud team blocking high value transactions, it took over an hour to solve this problem on a Saturday afternoon.
I can see why the revues are sooo good for this business, they set the bar high, I appreciate their efforts.
5* from query to purchase!Charles
Tim and his team were brilliant to deal with and delivered my car free of charge as I was within their 150 mile delivery radius. Given COVID, my purchase was easier than under normal circumstances and Tim sorted my finance for me within the day. Easy to deal with, quick to answer any questions and would be happy to recommend - will keep an eye on their stock as my car was the best Iâ€™d found across the country! Definitely 5 stars!
Our first car purchase from Tim Hayward Car Sales Ltd, Cardiff, and it was an utter pleasure. From the excellent choice of vehicle, the highest quality of stock and exemplary sales team, we felt reassured and confident, that we were at the best place to buy our next car. It was unfortunate, that our need to buy a new car came at such a difficult time for both customer and car dealerships, but with Tristan and colleagues, the whole process was made seamless and stress free. The Volvo XC90, that we finally decided to purchase, was everything we could of hoped for, immaculately presented and the best example of which, we had seen for a used vehicle if this make and model. Tristan enabled us to transfer our private registration to the car, guiding us calmly through all the necessary stages of documentation etc, indeed, Tristan went beyond what he was required to, and for that we are so grateful to him for this. Would I buy another car from Tim Hayward car sales? Most definitely. I could not recommend them more highly.Catrin Rees
Great serviceFrancis Halliday
Very helpful and friendly. Happy for me to take as long a test drive as necessary. Matched an online quote I had received for part ex.
Whole process very smooth and would highly recommend!
We purchased this car online and were very pleased with the service offered by this garage. Top marks for Tristan's helpfulness & Oscar's great photos.Nigel Carr
I had a really great experience, I highly RecommendLee
I had a really great experience buying my car, really relaxed and friendly environment, they let me look over and test drive the car on my own, no pushy sales tactics, but was there for advice when needed, the sale was quick and they had the car cleaned and ready for me to collect the next working day, they even went as far as put new batteries in the key fobs, highly recommended,
Easiest car Iâ€™ve ever boughtTeresa Jackson
Easiest car Iâ€™ve ever bought. The pics were honest. The details were honest. The service was was amazing. Could find no fault with anything. I had the car delivered. A service I would do again I would definitely use this company again. Nothing was a problem. Keep up the good work. Keep safe
I wasn't expecting the 5 star service but that's what I got!!Neil Greenway
Buying a used car can be, all too often, an experience that varies from just about ok to downright unpleasant. Not so with Tim Hayward Car Sales.
I think it was either fate or just plain old good luck that I found the exact car that I'd been looking for about half a mile from where I live.
The whole experience was first-class from start to finish and Tristan, Tim and the team were spot-on with everything. Was the car perfect - it's 8 years old and there were one or two minor issues needing attention - no car is perfect - but these were sorted out promptly without any fuss.
Would I buy another car from Tim again - definitely as long as he's in no hurry as the car I just changed from I had 10 years and the one before that was 17 years!!
5 star service - definitely!!
Excellent Car DealershipDan C
I bought a car from here a few weeks ago, and the after sales service has been excellent.
I received quick responses to all my questions before I viewed the car, and was sent a walkaround video and the car looked immaculate. In person the car was as good as it looked in the pictures and the video.
I have had a couple of issues with the car, which is to be expected due to it being 7 years old, and Tristan has been very helpful and friendly each time I have talked with him.
The warranty company refused to pay out on the 2 issues, so I emailed Tristan and he quickly assured me that they would sort something with the warranty agent, and failing that, that he would make sure that I would not be out of pocket.
True to his word the money was sent to my account.
These guys are genuine and care about their customers. No pushy sales technique,no upselling extended warranties,or paint protection ect... which the bigger companies try to do to you.
Don't hesitate to buy from these guys if you see a car that you like from them, you will not be disappointed.
Excellent all round servicePhil Gardner
I was a bit wary of buying a car from a dealer 100 miles away and without inspecting it first. However Tristan was most helpful sending over 100 photos and a video. I ordered the car and it was delivered the next day! Delivery driver was very efficient and courteous. Very pleased with car and excellent service from all concerned. Thanks Tristan.
Car enthusiast's best friends. Great cars in stock.Cherie
Absolute benchmark when it comes to customer approach on a second hand car market. You will not be disappointed if you go to Tim Hayward. Tristan and the team have been very patient and attentive to any of our queries and requirements. Their vehicle stock is of a very high quality and they DO NOT use any scare tactics some other roadside dealers desert to when closing a sale on a vehicle.
What a pleasure! Thanks a dozen!
Hiya bought a Mercedes from Tim Haywood car sales Cardiff and what a car described as it woz, immaculate I travelled 220 miles for the car and I woz very impressed strongly rated car dealer very nice guys, will like to do business with yourselfs soon AgainKammy Saeed
Excellent service plus good prep on my new carGavin Gunter
****FIVE STAR SERVICE**** highly recommend this place.
I purchased my Mini Paceman Monday, and canâ€™t be happier, the salesman was a gent from start to finish, my experience was second to none, I needed a few small dents knocked out of my new car to bring it back to new, and thatâ€™s exactly what I got!! The body work was undetectable, and Iâ€™m very particular.. from the customer service to the turn around was brilliant. My car was promised to me weds morning, and it looks so good I feel like Iâ€™ve bought a brand new car not a 4yr old car. Thanks so much for exceeding my expectations guys. FIVE STARS
Iâ€™m glad I traveled from Birmingham to Cardiff the car I brought off Tim Hayward car sales the car was exactly as Christian said on the phone and Tim very friendly peopleGeoff White
Cannot fault the customer service from these guys. Nothing was too much trouble, no pressure to commit to a sale . Would highly recommend.Tony House
I live in uk over 15 yearsMarek Rybak
I live in uk over 15 years. I had many diffrient cars over that time. Been dealing with different dealers as well. Always used to go on autotrader or ebay and search for the car I was looking for. My last search was Ford Smax sport and I found two I really like. One in Norwich where I live and one in Cardiff....where Tim Hayward car sales is based. Both cars same price same mileage... went on Sunday to Norwich to see the smax. Garage was closed but you can walk in as there is no gate or fence....scratches, hole in the grill, kerbed wheels etc...one door in slightly diffirent black shade!!( prior to my visit I send enquairy to this garage website, how much they will give me as a part ex for my audi...they come back with Â£4700)
Then on Monday I phone up Tim Hayward....he gave me part ex price Â£5750!!!! Â£1000 more than garage in Norwich. I asked him about the condition of the car. He walked with the phone around the car and explain everything. We agreed on the price and details. We went there on saturday (Norwich to Cardiff trip)to drop my audi off and pick smax. I have to say "EVERYTHING" as described, really smooth transaction. Tim and Tristan really nice people to deal with...best dealer Ive ever dealed with. Like I said earlier I always use to look on autotrader for the car I want....from now on I will ask TimHayward to find me the car I want!!!
Week after we bought the Smax we went to Europe for holiday...Uk, Belgium, Holland, Germany, Poland ....and back.. we done over 6000 miles since we bought it ,around 4 weeks ago and I love it.
What a contrast from the big car supermarkets
What a contrast from the big car supermarkets. Great service from the team, no pressure and genuinely interested in looking after their customers. Really pleased with my purchase and got to drive it home today.
Top notch customer serviceMatthew
From the moment I picked up the phone to inquire about my recent purchase, Tim Hayward Car Sales were a pleasure to deal with. There was no pressure sales and it was all very relaxed but professional. Took a part exchange and gave a fair price, sorted the existing tax on the vehicle and new vehicle and also offered to help with a personal registration plate transfer. Nothing was too much trouble even post sale. I would definitely recommend to anybody thinking of purchasing a new vehicle.
A big thank you to Tristan who handled everything for the sale of a truly beautiful BMW M135i.
Brilliant! Great service throughout!
I would recommend Tim Hayward Car Sales highly. I came all the way down from Scotland to purchase a car Tim had in stock. Great service throughout! After sales service was impeccable even after a small fault arose on the car. I contacted Tim/Tristan and this was sorted out without delay. Would definitely use again. :)
An excellent service in difficult times and a great little mini, well worth the trip. Many thanks.Peter Higgs
Fab service Fun Purchase Great Guys ðŸ˜ƒLee Hayes
What a great bunch of guys. Honest, straight forward and energetic. They work very very hard to make sure your are happy with your purchase and no question or job is too small for them to help you with.
We never felt pressured at any step of our journey with them. To summarise would we buy again from them Absolutely.
Thanks guys ðŸ˜ƒðŸ‘
Quality used BMWKen Jones
The BMW X1 was in very good condition and all as set out online.Very friendly and relaxed service and I was encouraged to take a full test drive. All the relevant paperwork was available to view and Tristan completed the registration and tax online for me on the day.
The car was delivered later that afternoon with half a tank of fuel and valeted
If the after sales service is as good as their sales service I will be a very satisfied customer.
Tim Hayward Car Sales
I recently visited Tim Hayward Car Sales to view a BMW Series7, which was immaculate, from the moment we arrived, the staff were very friendly, and couldnâ€™t do enough for us. Tristan was really helpful, and made the whole experience very enjoyable, I would definitely go to them again.
I bought the car, which they had serviced by BMW prior to me collecting it. I part exchanged another vehicle, and I have to say that they were really fair with the P/X price.
Thank you all very much
Recently bought a BMW7 series from these guys I must say Christian the sales guy was very good with the way he dealt with the transaction he was honest from the start and told me all the things I needed to know before I travelled from London to buy this vehicle only got the vehicle Saturday but very pleased with itDavid Whisson
Had a fantastic experience buying myâ€¦Sami Alfarhan
Had a fantastic experience buying my vehicle from Tim Hayward car sales. The sales team are great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Tim Hayward if you're in the market for a new or slightly used vehicle, and Finley Thanks for the great car.
Friendly , helpful , nice n easyAndrew Jones
All round nice experience , fast , simple , happy with my new car , thanks so much Tristan , love my car!!
The reviews are true!Mr Stephen
The reviews on these guys are spot on!
My experience with Tristan was great from the first phone call to the handshake deal.
These guys know their cars meaning they source great quality stock. Good cars sell them selves and with a helping of great customer service it all comes together.
Absolutely recommend buying a car from these guys, Iâ€™m sure I will again.
Professional ServiceKevin P
Easy and professional from start to finish. highly recommended.
Courteous dealership.jennifer J
Courteous service given throughout. Fair exchange price given for old car. Very happy with new car.
Bought a lovely car for a very good priceRobert S
A great selection of cars at very good prices . Staff are very helpful and knowledgeable .
Just bought a BMW320D from Tim, great to deal with, no pressure, friendly and helpful. Would recommend them to anyone. Put my 1 series in part ex and the service was great. Well done and thank you, I am so pleased with our new car.Gareth W
Bought BMW X1 from Tim HaywardsNeil G
Very good experience buying my X1 from Haywards, found staff to be very knowledgeable, helpful and polite as well as going the extra mile to make sure the experience went off without a glitch.
Highly recommended dealer - trouble free purchaseTung C
Great dealer, who is friendly and helpful. Part ex my old vehicle for a new Jaguar and the dealership made the process so smooth and simple. Highly recommended to anyone.
Will use Tim Hayward in the future, so impressedCecil W
Excellent service couldn't be any better.Tristan was extremely helpful, top man.
Thoroughly recommendedMartin P
Very friendly and efficient. I negotiated the deal over the phone and paid a deposit, then travelled a few days later to collect the car. It was in absolutely amazing condition, even better than I had expected.
Happy purchaseNatasha K
Really happy with my car purchase. The guys at Tim Hayward car sales was soo helpful and really friendly. I didn't feel any pressure with my sale at all. I would definitely recommend buying a car from here to anyone.
We pride ourselves on our high standard of customer service, this is reflected in our excellent portfolio of testimonials from our customers.
But don't just take our word for it, read our customer reviews.