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At Tim Hayward Car Sales, we understand that buying a used car isn't always the exciting experience that it should be. With over half a million cars for sale in the UK at any one time, it's not surprising that there are many cars offered for sale with hidden pasts, and problems that show up, often when it is too late. It's because of this, we take many preventative measures to assure that our customers never get a chance to experience those "less than desirable" cars lurking out there.
With sensible stock levels, we never find ourselves desperately looking for stock, unlike many large retail sites and Car supermarkets, often stocking more than a 100 cars at a time, with massive overheads to cover, buying cars to "fill spaces". We individually acquire our stock one at a time by checking its past history, service history, and originality, meaning we know our cars on a first name basis.
It's because of this process, we can be proud to offer some of the finest used cars, 4x4s & MPVs on the market, many with full main dealer service history, and often have only one previous owner.
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Easiest car Iâ€™ve ever boughtTeresa Jackson
Easiest car Iâ€™ve ever bought. The pics were honest. The details were honest. The service was was amazing. Could find no fault with anything. I had the car delivered. A service I would do again I would definitely use this company again. Nothing was a problem. Keep up the good work. Keep safe
I wasn't expecting the 5 star service but that's what I got!!Neil Greenway
Buying a used car can be, all too often, an experience that varies from just about ok to downright unpleasant. Not so with Tim Hayward Car Sales.
I think it was either fate or just plain old good luck that I found the exact car that I'd been looking for about half a mile from where I live.
The whole experience was first-class from start to finish and Tristan, Tim and the team were spot-on with everything. Was the car perfect - it's 8 years old and there were one or two minor issues needing attention - no car is perfect - but these were sorted out promptly without any fuss.
Would I buy another car from Tim again - definitely as long as he's in no hurry as the car I just changed from I had 10 years and the one before that was 17 years!!
5 star service - definitely!!
Excellent Car DealershipDan C
I bought a car from here a few weeks ago, and the after sales service has been excellent.
I received quick responses to all my questions before I viewed the car, and was sent a walkaround video and the car looked immaculate. In person the car was as good as it looked in the pictures and the video.
I have had a couple of issues with the car, which is to be expected due to it being 7 years old, and Tristan has been very helpful and friendly each time I have talked with him.
The warranty company refused to pay out on the 2 issues, so I emailed Tristan and he quickly assured me that they would sort something with the warranty agent, and failing that, that he would make sure that I would not be out of pocket.
True to his word the money was sent to my account.
These guys are genuine and care about their customers. No pushy sales technique,no upselling extended warranties,or paint protection ect... which the bigger companies try to do to you.
Don't hesitate to buy from these guys if you see a car that you like from them, you will not be disappointed.
Excellent all round servicePhil Gardner
I was a bit wary of buying a car from a dealer 100 miles away and without inspecting it first. However Tristan was most helpful sending over 100 photos and a video. I ordered the car and it was delivered the next day! Delivery driver was very efficient and courteous. Very pleased with car and excellent service from all concerned. Thanks Tristan.
Car enthusiast's best friends. Great cars in stock.Cherie
Absolute benchmark when it comes to customer approach on a second hand car market. You will not be disappointed if you go to Tim Hayward. Tristan and the team have been very patient and attentive to any of our queries and requirements. Their vehicle stock is of a very high quality and they DO NOT use any scare tactics some other roadside dealers desert to when closing a sale on a vehicle.
What a pleasure! Thanks a dozen!
Hiya bought a Mercedes from Tim Haywood car sales Cardiff and what a car described as it woz, immaculate I travelled 220 miles for the car and I woz very impressed strongly rated car dealer very nice guys, will like to do business with yourselfs soon AgainKammy Saeed
Excellent service plus good prep on my new carGavin Gunter
****FIVE STAR SERVICE**** highly recommend this place.
I purchased my Mini Paceman Monday, and canâ€™t be happier, the salesman was a gent from start to finish, my experience was second to none, I needed a few small dents knocked out of my new car to bring it back to new, and thatâ€™s exactly what I got!! The body work was undetectable, and Iâ€™m very particular.. from the customer service to the turn around was brilliant. My car was promised to me weds morning, and it looks so good I feel like Iâ€™ve bought a brand new car not a 4yr old car. Thanks so much for exceeding my expectations guys. FIVE STARS
Iâ€™m glad I traveled from Birmingham to Cardiff the car I brought off Tim Hayward car sales the car was exactly as Christian said on the phone and Tim very friendly peopleGeoff White
Cannot fault the customer service from these guys. Nothing was too much trouble, no pressure to commit to a sale . Would highly recommend.Tony House
I live in uk over 15 yearsMarek Rybak
I live in uk over 15 years. I had many diffrient cars over that time. Been dealing with different dealers as well. Always used to go on autotrader or ebay and search for the car I was looking for. My last search was Ford Smax sport and I found two I really like. One in Norwich where I live and one in Cardiff....where Tim Hayward car sales is based. Both cars same price same mileage... went on Sunday to Norwich to see the smax. Garage was closed but you can walk in as there is no gate or fence....scratches, hole in the grill, kerbed wheels etc...one door in slightly diffirent black shade!!( prior to my visit I send enquairy to this garage website, how much they will give me as a part ex for my audi...they come back with Â£4700)
Then on Monday I phone up Tim Hayward....he gave me part ex price Â£5750!!!! Â£1000 more than garage in Norwich. I asked him about the condition of the car. He walked with the phone around the car and explain everything. We agreed on the price and details. We went there on saturday (Norwich to Cardiff trip)to drop my audi off and pick smax. I have to say "EVERYTHING" as described, really smooth transaction. Tim and Tristan really nice people to deal with...best dealer Ive ever dealed with. Like I said earlier I always use to look on autotrader for the car I want....from now on I will ask TimHayward to find me the car I want!!!
Week after we bought the Smax we went to Europe for holiday...Uk, Belgium, Holland, Germany, Poland ....and back.. we done over 6000 miles since we bought it ,around 4 weeks ago and I love it.
What a contrast from the big car supermarkets
What a contrast from the big car supermarkets. Great service from the team, no pressure and genuinely interested in looking after their customers. Really pleased with my purchase and got to drive it home today.
Top notch customer serviceMatthew
From the moment I picked up the phone to inquire about my recent purchase, Tim Hayward Car Sales were a pleasure to deal with. There was no pressure sales and it was all very relaxed but professional. Took a part exchange and gave a fair price, sorted the existing tax on the vehicle and new vehicle and also offered to help with a personal registration plate transfer. Nothing was too much trouble even post sale. I would definitely recommend to anybody thinking of purchasing a new vehicle.
A big thank you to Tristan who handled everything for the sale of a truly beautiful BMW M135i.
Brilliant! Great service throughout!
I would recommend Tim Hayward Car Sales highly. I came all the way down from Scotland to purchase a car Tim had in stock. Great service throughout! After sales service was impeccable even after a small fault arose on the car. I contacted Tim/Tristan and this was sorted out without delay. Would definitely use again. :)
An excellent service in difficult times and a great little mini, well worth the trip. Many thanks.Peter Higgs
Fab service Fun Purchase Great Guys ðŸ˜ƒLee Hayes
What a great bunch of guys. Honest, straight forward and energetic. They work very very hard to make sure your are happy with your purchase and no question or job is too small for them to help you with.
We never felt pressured at any step of our journey with them. To summarise would we buy again from them Absolutely.
Thanks guys ðŸ˜ƒðŸ‘
Quality used BMWKen Jones
The BMW X1 was in very good condition and all as set out online.Very friendly and relaxed service and I was encouraged to take a full test drive. All the relevant paperwork was available to view and Tristan completed the registration and tax online for me on the day.
The car was delivered later that afternoon with half a tank of fuel and valeted
If the after sales service is as good as their sales service I will be a very satisfied customer.
Tim Hayward Car Sales
I recently visited Tim Hayward Car Sales to view a BMW Series7, which was immaculate, from the moment we arrived, the staff were very friendly, and couldnâ€™t do enough for us. Tristan was really helpful, and made the whole experience very enjoyable, I would definitely go to them again.
I bought the car, which they had serviced by BMW prior to me collecting it. I part exchanged another vehicle, and I have to say that they were really fair with the P/X price.
Thank you all very much
Recently bought a BMW7 series from these guys I must say Christian the sales guy was very good with the way he dealt with the transaction he was honest from the start and told me all the things I needed to know before I travelled from London to buy this vehicle only got the vehicle Saturday but very pleased with itDavid Whisson
Had a fantastic experience buying myâ€¦Sami Alfarhan
Had a fantastic experience buying my vehicle from Tim Hayward car sales. The sales team are great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Tim Hayward if you're in the market for a new or slightly used vehicle, and Finley Thanks for the great car.
Friendly , helpful , nice n easyAndrew Jones
All round nice experience , fast , simple , happy with my new car , thanks so much Tristan , love my car!!
The reviews are true!Mr Stephen
The reviews on these guys are spot on!
My experience with Tristan was great from the first phone call to the handshake deal.
These guys know their cars meaning they source great quality stock. Good cars sell them selves and with a helping of great customer service it all comes together.
Absolutely recommend buying a car from these guys, Iâ€™m sure I will again.
Professional ServiceKevin P
Easy and professional from start to finish. highly recommended.
Courteous dealership.jennifer J
Courteous service given throughout. Fair exchange price given for old car. Very happy with new car.
Bought a lovely car for a very good priceRobert S
A great selection of cars at very good prices . Staff are very helpful and knowledgeable .
Just bought a BMW320D from Tim, great to deal with, no pressure, friendly and helpful. Would recommend them to anyone. Put my 1 series in part ex and the service was great. Well done and thank you, I am so pleased with our new car.Gareth W
Bought BMW X1 from Tim HaywardsNeil G
Very good experience buying my X1 from Haywards, found staff to be very knowledgeable, helpful and polite as well as going the extra mile to make sure the experience went off without a glitch.
Highly recommended dealer - trouble free purchaseTung C
Great dealer, who is friendly and helpful. Part ex my old vehicle for a new Jaguar and the dealership made the process so smooth and simple. Highly recommended to anyone.
Will use Tim Hayward in the future, so impressedCecil W
Excellent service couldn't be any better.Tristan was extremely helpful, top man.
Thoroughly recommendedMartin P
Very friendly and efficient. I negotiated the deal over the phone and paid a deposit, then travelled a few days later to collect the car. It was in absolutely amazing condition, even better than I had expected.
Happy purchaseNatasha K
Really happy with my car purchase. The guys at Tim Hayward car sales was soo helpful and really friendly. I didn't feel any pressure with my sale at all. I would definitely recommend buying a car from here to anyone.
Fantastic Welsh hospitality.Andrew M
Fantastic experience. We arrived on a rainy day, vehicle was exactly as presented online. Quick trade in and job done within an hour. Coming from London, I am used to approaching purchasing a vehicle with suspicion. Not here.
Incredible cars, incredible serviceDaniel M
Such an approachable, down to earth unique garage. Their approach is incredibly welcoming and understanding. After purchasing a second car from the team at Tim Hayward The service hadnâ€™t changed at all, the team were excellent at helping in all aspects and understood exactly what I was looking for and didnâ€™t try to push me into something I didnâ€™t want! Would highly recommend such a great team to anybody!
Almost Unbelievable this level of service is offered today, a very rare but excellent find.Alan Davis
Super impressed with Tim Hayward car sales, the service from the first point of contact has been 5 stars. We purchased an XF Jaguar at a very competitive price, they took my XF back in part exchange at a very fair value and delivered the new car in perfect condition to Plymouth. The aftersales service has blown me away, I really didn't believe this service level still existed.
Well Done Guys and thanks.
Excellent experienceStuart P
Great range of cars. I arrived with no appointment and the team had no problems with moving cars around for me to test drive. No high pressure sale tactics just helpfull down to earth staff. Would definitely recommend
An excellent independant trader.Allan J
Always bought from a main dealer before but never again. These people were brilliant. Good deal, excellent customer relations, very knowledgeable about MB and BMW. Will certainly be going back to them as my first choice to deal with.
Great placeRaymond L
Great place to buy a car, great staff and no pressure and I now have a beautiful Jaguar xf ðŸ˜ŠðŸ‘
Customer service amazingTracey C
Really good experience.Easy to deal with very accommodating in every aspect .
Good serviceStan H
Very good service from looking at the car I was left alone not pestered, and when I bought the Vehicle very quick and stress free,had a problem with my brakes it was done the next day, so very good
I bought a BMW 318Ci for my wife. It was a 2003 model with one owner, 52,000 on the clock and absolutely beautiful!! Tim and the boys were wonderful. Tim put a brand new MOT on the vehicle and transferred a personal plate at no extra cost. They also kept it for us until we were able to collect it a week later, they even sent someone to pick us up to get the car. Lovely people to deal with.Adrian B
Professional and friendly serviceMarion M
Purchased an XF Jaguar from this company. The service was first class and nothing was too much trouble. They arranged a private plate transfer and on completion the car was presented in show room condition. The company were a pleasure to deal with and we will return.
Friendly & honest.Sid M
Went all the way to wales to get our beautiful family car Volvo XC90. Great Customer service what they say and they will do it no Faults, old fashioned but trustworthy & honest thatâ€™s what I experienced. Will do business again if needed a change of car or buy another one. Thanks
Professional and friendly serviceRoss H
Friendly and efficient dealer with no sales pressure or tactics. Gave a fair valuation on my part ex and the car I bought was in superb condition with tyres near the limit replaced and a new mot issued .
Nice, no pressure sales process dealing with honest individualsChris P
Purchase of an Audi Q3John C
enjoyable experience , good quality vehicles, very friendly staff, no pressure or hassle, they were willing to go extra mile for you, we will defiantly recommend Tim Haywood cars sales to our friends
A car dealer like otherGary F
Totally professional from start to finish. Couldnâ€™t have been more helpful.
Purchased my new car today . Service was 1st class! Highly recommend this company , will be using them again .Kelly cuggy
Great experience, very professional, cars kept in great condition. Very simple process.Thomas J
Was a easy process from start to finish, they got me excepted on finance then sourced me the vehicle I wanted with the exact specification. Triston and Tim were incredible nothing was to much for them, I would highly recommend Tim Hayward Car sales ðŸ‘Œto anyone looking to buy a new vehicle ðŸš—Jamie ariss
Just like to say a big thank you to Tim & Tristan.Very pleased with my new car Jaguar XF sportback, Exellent customer service and will recommend, To any new customers heading to Tim Hayward car sales, What you see is straight talking knowledgeable car sales team, what you see is what you get genuine helpfully guys who will give you the time and help to find your car, no pressure no hairs and graces offering cars of good quality and fairly priced, Every man/ woman needs to make a living they manage to do this but allow you to make a saving, Thanks again Malcolm PritchardMalcolm Pritchard
We pride ourselves on our high standard of customer service, this is reflected in our excellent portfolio of testimonials from our customers.
But don't just take our word for it, read our customer reviews.